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Five Steps to Creating a Goal Medal Life: Part II Recently, Joy and I had the pleasure of speaking at a conference of Educational Office Professionals in Baltimore, MD. The other speakers included Ms. Deborah Phelps, mother of six-time gold medalist in the 2004 Summer Olympics swimmer Michael Phelps, and Agatha von Trapp, the 91-year-old daughter of Captain and Maria von Trapp, the family on which the movie “Sound of Music” was based. To say the least, there were a variety of subjects discussed that day. Learn to Responding Rather than Reacting To Anger Think of your brain as a juke box where most of your records – your reactions to different situations – were recorded well before your reached adolescence. Then, as life goes on and every time someone pushes your button, you automatically play the record that fits each situation. The Cat in the Hat Will Help You Get Your Point Dr. Seusss "The Cat in the Hat" Will Help You Get Your Point Across! 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What is it with your hair Is it gone forever The High Cost of Anger - Part 1 Learn to manage your feelings for better health. Suppose you are standing in the ‘express’ lane of a supermarket checkout. You see that the third person ahead of you has about 25 items and is paying by check when the signage clearly restricts this isle to 10 items and cash-paying customers. Appreciate to Motivate Mary Kay Ash, founder of Mary Kay Cosmetics, since said, "There are two things people want more than sex and money...recognition and praise." Time and time again the one motivating factor that is at the top of most employee lists is appreciation for a job well done. It is more requested than the green stuff, money. Leave Your “Buts” Behind for Great Customer Service How many times have you heard something similar to this in a customer service situation To Hell In A Handbasket; Men Who Crash And Burn What’s up with men Why do we push our bodies to extremes Why do we so often ignore our body’s signals that we’re doing too much, going too fast, trying too hard Why do we indulge in excess, and constantly exceed our” envelope of tolerance” What is Stress What is Stress Go Ahead… Toss the Starfish! There is an old story that tells of a man walking along a beach when up ahead in the distance, he catches sight of another man acting strangely. As he gets closer, he notices the man is picking things up from the sand and throwing them into the water. The Anger Driven Life: Five Signs it Might Be Yours and Steps You Can Take To Change There’s no doubt about it: we live in an angry society. Signs that anger abounds are all over the place. There is desk rage, road rage, domestic violence, spousal abuse, child abuse, sports rage and most recently spam rage. Anger is a worldwide phenomenon and referrals to anger management programs have exploded since 9/11. What is Intution and How do I use it Intuition is an incredible resource and gift that we have been given to help us live our best life. Unfortunately, not many people know what it is or how to use it. The word intuition means “in to you” in Latin. Florence Scovel, a theologian, once said, “Intuition is the spiritual faculty that doesn’t explain; it seemingly points the way.” It’s also been said that intuition is your divine Spirit talking to you. If you will stop for a moment and acknowledge this, you will begin to realize the incredible perspective you have at your fingertips. You have this very amazing power! And you don’t even have to get any special training to start using it. All you need to do is raise your awareness about it and set your intention to harness it. How Optimism can Help – or Hurt – Your Marriage Beth and Tom were happily married for over 25 years – no small feat in today’s world. At first, their friends could not understand how their marriage succeeded, due to numerous perceived shortcomings. Check Yourself for Outstanding Customer Service Recently, a business associate, Mike, mentioned that he was doing a show at a local university and stopped by the faculty dining hall to get lunch. He said that, while waiting on line, the service was poor. The line moved slowly, the counterperson was disinterested in what she was doing…and it showed. It was not a pleasant customer experience. Success Tips for Small Business Owners Running a small business requires many skills. However, to do this successfully you need to organize yourself first. Avoid procrastination - read the following and take action. Until Youve Walked the Path! From the depths of despair to the heights of hope. That is the inspiring journey traveled by author Paul Shearstone in his new book Until Youve Walked The Path. How to Set Boundaries and Say No We are constantly bombarded daily with requests for our time. While helping others can be very rewarding, at the same time we can feel distraught about constantly obligating ourselves to others while not fulfilling our own needs. We can feel distressed about constant commitments to do things we simply don’t have the time, energy or desire to do. |
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