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Business Management Information
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Know the Source of Business One of the first questions we ask a prospect or new client is, "How did you get the business you have so far?" Some can answer exactly. Others aren't as certain. Knowledge Management - Leadership Behaviours Which Encourage Knowledge-Sharing The concept of knowledge management or knowledge sharing makes intellectual sense to the leadership teams in most organisations. Why wouldn't we want to learn from our successes and failures, and translate that learning into value? Eliminate Performance Anxiety Forever You've had many years of training in your craft as a performer, singer, actor etc. but if you still feel haunted by the ravages of Performance Anxiety your career may be in serious jeopardy. Implementation the Catalyst of Change for Management to Reach that Next Level of Success From the personal and professional experiences of other colleagues and myself, one of the more critical success factors for management is implementation. Through my observations, I have discovered that people and organization spend a great deal of resources including time, dollars and the cumulative total of the energy generated from these efforts to create business or strategic plans. Yet, these very same costly plans languish in a manager's desk drawer or on an executive's shelf. The incredible inspiration power within these plans lay untouched because few individuals understand how to implement the plan. Dialogue vs. Discussion Have you ever sat in a meeting where everyone is busy giving their point of view and trying to prove why they are right? Where no one is actually listening or trying to understand other individuals' points of view. The alternative meeting format is where everyone listens to and agrees with the meeting leader. No one contributes or adds ideas, they are just compliant. Business Innovation ? Status Games Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. Project Heroes Project heroes. We've all heard of them. Some of us have even seen them. A project is in jeopardy. This guy (or gal) comes out of nowhere, analyzes the situation, tells you exactly what the problem is, and then goes on to fix it before you can even update your project plan! A Journey of a Thousand Miles You can't build a reputation on what you are "going" to do. CRM ...The Emperors New Clothes The story of the emperor's new clothes is a fairy tale about men who fooled the emperor into believing that they had made him a beautiful suit of clothes. In fact they had not made anything. The emperor went out in public wearing nothing but his underwear because he didn't want to appear stupid since they had told him only the wisest people could see the fine fabrics.When the emperor went out in public a little child yelled..."The emperor isn't wearing any clothes!" Today I am that child. Magnificent Meetings - 5 Tips for Success Your impact at meetings will determine in a big way how well you do in your career. In other words you will rise as high as your communication skills will let you. Ability and competence in your position is expected - how well you get your point accross will make the difference between your opinion being valued and your input getting forgotten one more time. Climb out of the Box - How to Hold Effective Meetings Out of the box thinking is a popular fad today. And yet, in order to leave a box, you have to realize that you are in one. Eight Key Steps to Building B2B Major Account Client Alliances Audiences who saw the fabled Broadway musical, Chorus Line, marveled at the intricate timing and seamless interaction of the dancers as they mastered the choreographer's precision steps after many false starts in rehearsal. Knowledge Mapping This module focuses on the basics of Knowledge Mapping, its importance, principles, and methodologies. Diversity in the Workplace As you look around your office, is everyone just like you? Probably not. The demographics of the American workforce have changed dramatically over the last 50 years. In the 1950s, more than 60% of the American workforce consisted of white males. They were typically the sole breadwinners in the household, expected to retire by age 65 and spend their retirement years in leisure activities. Today, the American workforce is a better reflection of the population with a significant mix of genders, race, religion, age and other background factors. Five Ways to Influence Change in Others Because of my work as a consultant, trainer and coach I deal with change and people's reactions to it all the time. When a Client decides to work with us, they are recognizing that some sort of change is needed. After all, if they want more effective teams, better Customer Service, higher creativity, more effective training, or more effective leadership in their organizations, something has to become different than it is currently. Change must occur. Knowing versus Doing - Execution In The Workplace Have you ever worked with someone who always seemed to have the answers; who always seemed to know what should be done; who could always quote the experts view on a certain situation, but for some reason, just couldn't perform as expected? Tales from the Corporate Frontlines: Providing Career Opportunity This article relates to the Career Opportunity competency, commonly evaluated in employee satisfaction surveys. It explores issues such as internal growth opportunities, potential for advancement, career development importance, and the relationship between job performance and career advancement. It examines whether your employees believe they have a chance to grow within the organization. Studies show that lack of career opportunity is one of the top reasons why employees leave an organization. Tales from the Corporate Frontlines: Coworker and Caretaker This article relates to the Coworkers competency, commonly evaluated in employee satisfaction surveys. It tells the story of a coworker whose performance consistently facilitated effective cooperation, collaboration, and communication between the employees within one organization. While the Team Dynamics competency focuses on relationships within a single group, this competency targets coworker topics spanning the entire organization over multiple work units. This competency investigates your organization's ability to successfully work in partnership on projects with one another and between groups to reach the common goals of the organization. Manage or Lead ? Why the Difference Matters and What to Do About That Difference Many books have been written about managing people, and an equally large number have been written about leadership. Some use the words manage and lead interchangeably, and some talk about the differences between the words, building a distinction based on style or behaviors. Selecting a Business Broker or Intermediary to Help You Sell Your Business As crazy as it seems, some people spend more time choosing a coffee machine than they do selecting the business broker or intermediary that will sell their business. This can be a fatal mistake that can cost time, money, and sometimes the ability to sell the business at all.
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