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Business Management InformationManaging Dickheads?We are so different and individualistic that we can?t work together.? Subroto Bag chi, a senior executive in wipro technologies and Indian Technology MNC, said to his chairman in a straight talk. But Premji, the chairman, simple reply to the statement was, ?That?s because we should work together.? Summertime BluesIt?s hard to believe the year will be half over in just a few weeks. All the planning you did is either turning out great, coming along slowly but surely or hasn?t really gotten off the ground because other issues keep getting in the way. Focus and ShootOne of my earliest childhood memories is watching Lew Alcindor (Kareem Abdul-Jabbar) win his third Most Outstanding Player award while leading UCLA to its third straight NCAA title in 1969. Of course, March Madness? is now ingrained in our sports psyche. From the unveiling of the brackets in mid-March, to the playing of ?One Shining Moment? celebrating a new national champion, the NCAA Division I Men?s Basketball Championship captures our nation?s attention. Rapid Culture Change is PossiblePurpose: Show how immersion leadership training makes strategic initiative success possible. Five Principles of Effective CommunicationThe problem with communication is the illusion that it has occurred. George Bernard Shaw Motor Vehicle Policy and Your Employee RisksIt is becoming more common for employers to require employees to use their personnel motor vehicles for business use. Reimbursement for business use is commonly by way of a kilometre/mileage allowance or a general motor vehicle allowance for the year. How to Use an HR ConsultantBringing an HR consultant into your organisation can often be the only way to get a particular objective achieved. It may be a project that needs to be delivered such as a recruitment campaign, a compensation & benefits review or the implementation of an HR information system. Another possibility may be the need to cover a maternity leave post. Whatever the company requirement, whether it be linked to strategic or operational HR there is a consultant to fit the bill, whether they be a generalist or specialist. Take This Into Consideration Before You Write Your Mission StatementWhat principles should a company keep in mind when developing a mission statement? Appropriate criteria must be chosen for defining the business. There are several alternatives for defining one?s services: by the products one produces, by unique resources that the company possesses, by a particular strength that the company has, by unique financial measures, or by needs that are met. Anyone who has to draft a mission statement should pretend that he or she is an advertising copywriter. ?Tell the world in 25 words or less who you are and what you want to become.? The statement should be concise and to the point. Retaining An Expert -- What Every Business Owner Needs To KnowAs an entrepreneur, hiring an expert can be one of the most efficient ways to turbo-charge your business. However, thousands of consultants flood the Information Highway, and each one promises to positively impact your bottom line. How do you know which expert has the right combination of smarts, skills, experience and personality to move your company in the right direction? Medical Malpractice: Three Myths That Cost Your Hospital MillionsWhat's the use? Keeping Team Meetings VibrantMeetings can be the life-blood of an organisation or the death. Training Managers and New TrainersTraining managers use many of the same interpersonal and analytical skills that other types of departments use. In particular, they need to be good communicators, and highly skillful in interpersonal relations. They need to delegate effectively, support their staff emotionally, give accurate and timely feedback, and set departmental goals that are consistent with organizational goals. Barbara L. Thornton, an independent training consultant in the St. Paul area, says that training managers need to exercise leadership skills in guiding their people. ?[A good training manager is] a good coach,? adds Robert Bertschy. The Ins and Outs of Internal and External RelationsINTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal public relations about your department and its offerings. A training department must, first and foremost, be visible in the organization it serves. Larry Lottier, Manager, Education of Dana Corporation publishes a training department course catalog with faculty, course listings and course descriptions to publicize his department?s offerings. Gary Slobodian, Assistant Manager, Corporate Staff Development, of Great-West Life Assurance Company has found that getting training on the agenda at national sales meetings increases his department?s visibility. How to Manage Your People Well: Tips for Managers of TrainingAs a training manager, there are two important aspects to managing your people well: hiring, supervising, and motivating (managing with your people) and building up corporate support for your department (managing for your people). Unfortunately, training is not well understood by some executives, and its benefits can be hard to assess. Even a good training manager?s department risks cuts by cost-conscious administrators convinced that training is an unnecessary expense. In The Secret of My Success, a cinematic fairy tale about life in corporate America, Michael J. Fox gets scolded his first day on the job for speaking to a senior executive: ?Never consort with a suit unless the suit consorts with you first.? As a training manager, however, you had better be prepared to consort with ?the suits? from Day One. Managing for your people is a pro-active strategy that constantly demands selling your department?s services and widening the base of organizational support for the training function. Coaching Employees in the WorkplaceAfter a full week of training, you are still a little nervous about your new job. All of the information you need to digest, the new environment you are adjusting to, and the new faces you will be getting acquainted with is just a bit overwhelming.
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