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Management - Mary Poppins Style! Mary Poppins describes a style of management which has for too long been hidden in many businesses and organisations.Think about it.She's "Practically perfect in every way" - is that not what we want from a boss? Someone who is almost brilliant at everything - yet with a hint of not being absolutely perfect? Someone we can trust and depend on - yet who is truly human with is and falls down occasionally too?And then there's the cut to the chase with, "Bert, what utter nonsense. Why do you always complicate things that are really quite simple." How often do we, often inadvertently (especially the more senior an executive we are), make things so, so complex. Recently working with a client who already had over 125 books on systems, when all they were doing was selling things to people...And then there's all the fun, like..."Of course, you can say it backwards, which is dociousaliexpilisticfragicalirupus, but that's going a bit too far, don't you think?"...a satisfying ability to have fun and, I think perhaps just a hint of a smile at yourself, Mary, in that..., as Bert says "Indubitably.!" Not forgetting either, that if we look hard enough, with the right viewpoint..."In every job that must be done, there is an element of fun. You find the fun and - SNAP - the job's a game!" Managing the Human Resource Project We obtain strategic results by aligning HR mission, vision and values. The following overview highlights a macro approach to project management. Seeking a stretch assignment, such as ownership of a major corporate HR initiative, we lead our organization by example. Strategic project management affords an exciting and challenging opportunity to direct our futures and show case our talents. Introducing the 15 Frameworks of Successful Self-Employed Professionals A framework is a way of thinking, a point-of-view, a perspective on something. Here are the 15 frameworks of the successfully self-employed professional. You'll find some of these to be radical and foreign. Don't let that stop you! Try them on; see what you learn from them. Creativity and Innovation Management ? Feasibility Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. Your Blueprint For Business Success Before you start your own business one of the first things you need to do is draw up your business plan. This is your blueprint for success. Your business plan states the purpose of your business. It never ceases to amaze me that so few businesses have any type of written business plan. Because without one, you have very little, if any, chance of success. Good Idea Generation ? A Process It seems incongruous that good idea generation can be a process or that a process may lead to insight. However, if you examine the behaviour of people who regularly generate good ideas ? such as creatives in advertising - you will find that common patterns of behaviour do emerge and it is possible to make insight more likely. Talent Recruitment Challenges of High Technology Companies As a result of the dot com meltdown and the decline of the NASDAQ in 2001, many organizations had no alternatives but to lay off many talented IT professionals. Currently, the pool of available talent in the labour market is large. Over the long haul, the impact of shifting population demographics on the labour pool will be staggering. As the baby boom generation continues to age, we can expect acute labour shortages similar to the ones we experienced in the high technology sector during the dot com boom. While there is still a surplus of talent in the market, it is important for organizations to take proactive steps to attract the brightest and the best and thereby fuel their organization's growth. The days of placing ads in the newspaper and receiving a flood of resumes from qualified applications are drawing to a close. Companies that want to ensure that they have a steady stream of applicants will have to think outside the box to broaden their repertoire of talent recruitment strategies. Negative Self-talk is Too Expensive I'm always fascinated by the people who lift huge weights, particularly in competitions like the Olympic Games. There are events for men and women and they get up on stage to lift a bar with huge weights attached. I often wonder what sort of things they're saying to themselves as they pace up and down, rubbing their hands with resin powder and taking huge breaths. The Diamond Cutter Geshe Michael Roach is a Princeton graduate and a Buddhist monk. After graduation, he spent seven years studying the wisdom of Tibetan Buddhism. At the suggestion of his teacher, he joined a fledgling diamond business in New York to test his ideals in real life. He stayed with the business as a member of the core management team for seventeen years. Intercultural Management The role of a manager is evolving in response to the needs of companies operating on the international stage. The complexities of globalisation brought to the area of management are great and require the 21st century manager to adapt in order to offer modern solutions to modern problems. One area in particular of growing importance is intercultural management skills. Riding the Waves to Success Last week I was confused and frustrated about a few things related to one of my businesses, and a bit upset with myself and "The Universe." As a result, I went into a deep meditation to get some clarity and help. Training and ROI (Return On Investment) Statistics consistently reinforce that the biggest challenge in today's contact center environment is agent training. Turnover continues to be high; new hire costs are on the rise--$6500 per agent! At the same time, losing customers because of bad call experiences negatively impacts your bottom line. What can you do? How do you justify the training expenditure? Leadership Skills Recent studies have shown that industrial supervisors are working at less than 60% of their potential. Basic management skills training is guaranteed to change all this and at such little cost. Travel the World - for Free! I have been very fortunate to travel to several countries of the world while on business - countries I may have never visited on a holiday. There are pros and cons to working/doing business in a foreign country vs. visiting as a tourist but I have found it to be very rewarding. I have made many friends, been invited into many colleagues' homes to meet their families, dined on local specialties, and seen all the local attractions (I've been to the Giza pyramids three times - see photo on the right) because business partners are always proud to show you their country. After all, don't we always take visitors to Alberta to the Rocky Mountains? Foreign business delegations traveling to Calgary always schedules time to go to Banff, often timing it to coincide with the weekend. People Literacy Every Manager has experienced the frustration of not understanding why one management approach that works beautifully with one employee is ineffective with another. That's because what we think would be motivating isn't always motivating to someone else. 5 Ways to Work More Effectively With Your Administrative Assistant Stop hiring new administrative support staff. And learn how to retain your existing administrative staff. Performance Evaluations Can Be Beneficial THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors and employees have negative feelings toward performance appraisals and appraisal interviews. It's often necessary to shift people's thinking from the perception that the interview is a time of judgment to the perspective that supervisors can provide support and direction to employees who want to improve their productivity and be involved in the process. Most employees, after all, wish to work effectively. Few can tolerate the notion of working poorly and ineffectively. The appraisal is an important time when supervisors and employees can come together and talk about how to improve performance. Medical Collection. How Organized is Your Office? At one time or another, all of us have experienced the frustration of waiting in a doctor's office. It seems as though every time we go to see the doctor or the dentist we end up having to wait for a ridiculous amount of time, and then when we finally do get in, we are only "treated" for a few minutes and then sent on our way. I have always wondered why that is the case. If the doctor is only seeing each patient for a fraction of the time that the patient had to wait, then what are they doing behind the scenes? As a student in the field of business, I have often wondered if doctor's offices are slow because they might possibly be a little bit disorganized. I have friends that work in medical offices and they have said to me that things can be a bit crazy because there is so much paperwork that goes on and time to be organized is hard to come by. In this article I would like to propose a few solutions to help medical offices to be more organized. Lone Rangers Suffer without Tonto A lone ranger is someone who prefers working in solitude or isolation. Sometimes life circumstances can call for us to adopt this attitude. When it comes to marketing our business, however, adopting this mentality can prevent you from achieving the success that you desire. Five Strategies for Profitable Services Growth In today's era of Professional and IT Services competition and consolidation, some small to medium-sized companies are proudly delivering 20%-50% annual growth. |
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