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More Articles from Business Management Information: Hedge funds Citadel and Millennium gain 15% in 2024 Financial Times Belichick tells awesome Brady story about timeouts, clock management NBC Sports Boston Exclusive | TGI Fridays Ex-CEO Blanchette To Take Over Chain’s Management The Wall Street Journal Montana sues Yellowstone National Park over bison management plan Montana Free Press Yellowstone National Park bison management plan faces lawsuit filed by Gianforte, state agencies KBZK News The Mailbox: Clock management, Michael Penix Jr. and more AtlantaFalcons.com Managing Work Orders With These 5 Systems Facility Executive Magazine Navigating AI in Wealth Management: Balancing Tech and Human Touch Wealth Management CI Global Asset Management Announces Additional Reinvested Distribution for CI U.S. Money Market ETF Business Wire RI County invests in fleet management, old Ace Muffler Clinic Quad Cities Regional Business Journal Envu's Suite of Pest Management Solutions PCT Online Herd Management System Allows For Supply Chain Consistency Drovers Magazine Directorate and Management Changes GlobeNewswire Aprimo Named a Leader in the 2024 Gartner® Magic Quadrant™ for Marketing Work Management Business Wire Raheem Morris on Falcons' clock management decisions vs. Commanders AtlantaFalcons.com Live! Casino builds out senior management team with familiar face in Shreveport and Bossier Shreveport Times Saba Capital Management acquires $383,167 in Nuveen Pennsylvania Quality Municipal Income Fund Investing.com Groups seek holistic approach to grizzly management Hungry Horse News Social media – do you manage your own or have you hired a team? CanvasRebel Magazine Brand Management with Adobe Express CreativePro Network Falcons coach Raheem Morris explains Atlanta's late clock management decisions vs. Commanders NFL.com Sandhill season is a game-management success story Main Street Media of Tennessee Empowering Lab Leaders: Navigating Change in Lab Design and Management Lab Manager Magazine FranklinWH Announces General Availability of Whole Home Energy Management System Featuring 15 kWh aPower 2 Battery and 15-Year Warranty TechNode Global IDTechEx explores thermal management for data centers Digital Infra Network Técnicas Reunidas awarded an engineering and management contract for the Vaca Muerta project Técnicas Reunidas Lane named Emergency Management Coordinator The Community News University of Phoenix unveils skill development pathways for Talent Management and Workplace Wellness EdTech Innovation Hub The Secrets to Doubling Your Self-Storage Facility’s Value Through Strategic Revenue Management Inside Self-Storage Bighorn sheep management hunt applications begin Dec. 31 Tri-State Livestock News Murphy Pohlad Asset Management LLC Reduces Microsoft Stake by 1,675 Shares The Africa Logistics Maui Emergency Management Agency announces adjustments to security presence in Lahaina Impact Zone Maui County The City of Wanamingo switches from Waste Management ABC 6 News KAAL TV Ten Levels of Longevity: #5 aging disease management Longevity.Technology Lion Real Estate Group Adds Hunter Heatly to Lead Asset Management Team for Nationally Expanding Portfolio of Multifamily Assets Yield PRO magazine Top 6 Project Management Trends to Watch in 2025 TechRepublic FLLT acquisition will add to NY's largest Wildlife Management Area Penn Yan Chronicle-Express Shares of AB InBev’s Russian arm under temporary management The Drinks Business Washington County appoints new director of grant management office Herald-Mail Media Forest management on tribal lands to ramp up with federal grant Santa Fe New Mexican Boost Hotels Pvt Ltd Secures Prestigious Best Enterprise Management System Award for Revolutionary Hospitality Solutions at Sri Lanka Tourism Awards Travel And Tour World ‘Nuclear Verdicts’ Driving Up Costs of Doing Business, Says Risk Management Society’s Head The Wall Street Journal Water Management Districts Florida Department of Environmental Protection ‘My staff is spent’: New Mexico emergency management leader reflects on year of disasters Source New Mexico Basin Management Action Plans (BMAPs) Florida Department of Environmental Protection Scott County Emergency Management Agency to test Wireless Emergency Alert system WHBF - OurQuadCities.com Stillwater prepares for January cold with winter weather tips from emergency management - KOKH FOX25 Colorado Parks and Wildlife, Southern Ute Tribe sign agreement around wolf management Steamboat Pilot & Today Who's Moving Where In Wealth Management? – Carey Olsen WealthBriefingAsia Helena officials sue to stall Yellowstone's bison management plan NonStop Local Billings |
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Internal customer had to place on still another pod. The Myth Of Relationship Selling Revealed At Last The second you quit being the 'best deal' for your customer, he'll drop you like a hot potato. Regardless of how many lunches you've bought him or birthdays you've remembered. ISO 9001 What Records Does My Business Need To Keep? Which documents must I keep for ISO 9001? Treat Employees Fairly, Car Wash Entrepreneur sets Industry Standards I believe that whether corporations expense their stock options is besides the point, especially when the stock is worthless. We have studied over the years the rift between employees and employers and we have discovered many great brand names are eventually destroyed from internal strife and friction within the company itself. Many great corporate leaders and thinkers of our era have discussed this at length. Tom Peters, consultant and author has discussed this in speeches and in many of his books. The book "Built to Last" discusses what makes and breaks great companies, from their mission statement to their employees and sense of team spirit. The late great Vince Lombardi had many comments on the subject of Team Work. Winston Churchill and General Patton, even Von Clauswitz, which both leaders had read frequently in understanding the will to win and rules of engagement, discussed the frontline and the dedication needed. Make It Easy to Reply - Voice Mail That Works If you are like most business people, voice mail has both simplified and complicated your life. On the good side, it helps you exchange information. On the other side, leaving messages can seem like putting notes in bottles that drift off to sea. Here's how to make sure that your messages get results. The Compliance Officers Killer Application It used to be that only the largest multi-nationals needed a Compliance Officer. Today most practices, regardless of size, would be wise to charge someone within their organisation with the responsibility of keeping abreast and managing the compliance process.Take as an example European employment law that has been introduced over the last few years that has changed the face of European businesses. Small businesses in particular are finding that a casual and informal approach to employment issues can now result in statutory fines that have no bearing on the financial health of the individual company and could, without as much as a by your leave, directly result in the demise of a company.Small to medium businesses do not often have the luxury of employing a full time Compliance Officer and although larger organisations can afford a dedicated person they are finding that with compliance issues mushrooming the Compliance Officer now has a team, a department and if not already, how long before compliance becomes a division? Regardless of size, the first step in compliance for any organisation requires them to identify the areas of compliance that are applicable to them. Rules and regulations are being introduced monthly on a local, regional, national and international level, covering everything from data protection and freedom of information, anti-money laundering to environmental waste control, race relations to health and safety; with ignorance being no defence there is a requirement on the individual businesses to know their responsibilities, and fines for those that wait to be told. Having identified the areas of compliance the company then needs to understand what they need to do to ensure they comply. It is becoming conceivable that with the shear volume of compliancy issues that companies who can show a good faith effort in complying will, even when they fall short, reduce the risks of fines.Having identified and understood the compliance issues the Compliance Officer needs to define and implement policy and disseminate the information throughout the organisation.It is important for the Compliance Officer that they do not inadvertently become the company's patsy. Senior managers are not averse to ignoring the internal memos they receive advising them of their responsibilities. Compliance Officers need to deliver their messages up and down the corporate food chain and record that their advice and directives have been received and more importantly understood.The Compliance Officer has to avoid becoming the company scapegoat. This won't happen by itself, a sales team that has a long history of success though a relaxed attitude to selling is not going to willingly adopt new, and what they will see as restrictive, practices without a fight. 'I didn't get the memo', 'I didn't understand it', 'I thought it meant something else', 'I thought these were only guidelines' are likely to be stock replies, along with the one or two old timers that didn't think compliance issues applied to them. It used to be a safe bet to blame IT, blame Compliance is rapidly taking its place.One valuable tool in the Compliance Officer's tool box is the online survey and questionnaire.The online survey can deliver a message internally to the individual; it can be informative like a memo and educational by referencing detailed policy. Importantly it can become a valuable self registering record that confirms that the information has been properly disseminated and understood.A single survey question can achieve all these objectives at the same time.Take an example:-Are you aware that section 45 of the Companies (Auditing and Accounting) Act 2003 imposes an obligation on directors of certain companies to prepare statements on their company's compliance with its relevant obligations? (Click here for a summary of Company's Policy on Compliance Reporting Obligations)YesNoFor those Directors that have not read the policy the survey will give an opportunity to view the company's policy online (using an embedded live HTML link). Should Directors answer 'No' the Compliance Officer knows who to target.The survey also records the manager's response and shifts the responsibility away from the Compliance Officer to the individual manager where the responsibility needs rest for a company to meet its compliance obligations.Using an online website such http://www.surveygalaxy.com where multiple surveys can be managed, easily modified, updated and re-issued on a periodic basis across an organisation online surveys can be the Compliance Officer's killer application.Through the regular use of online surveys the Compliance Officer will be in the driving seat, leading and not chasing compliance issues, not only circulating the information on a one to one basis but also monitoring and recording the level of awareness throughout the organisation.The Compliance Officer's role is a difficult one, like a parent keeping a wayward child on the straight and narrow, most employers, let alone their employees, often do not fully understand the true consequence of their, often innocent, minor discretions. 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