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Multiple Channels, Multiple Times I've just been reading about the frustrations of a Human Resources manager. He's tired of having to answer the same questions about benefits over and over again. Using, Choosing, and Using an educational consultant Introduction 10 Critical Questions to Ask Before Hiring a Consultant Talk to as many consultants as you can before hiring one. Even if you have one person or firm in mind, interview at least a few others as a sort of due diligence. You'll probably find that each interview helps you focus on the issues you're hiring a consult to help resolve. Using Outlook to Count Responses Here's a productivity tip that will save you a lot of time and trouble if you need to collate responses from staff for any reason, especially if you work for an organisation with a lot of staff. What Every Manager Should Know About How to Conduct Successful Meetings Do you announce a meeting and find either no one shows up on time, they come with their own agenda, or the meeting goes on and on? If this is true in your case, then worry no more. A Tricky Supervision Challenge Many managers believe that treating their team members as responsible adults will assure excellent results. The truth is that while this usually is effective, some people need much firmer limits than others to perform their jobs. Management Procedures Usability ? How to Improve Are your people consistently following your procedures? Each year, organizations lose thousands of dollars through common mistakes and lapses in usability. But what does that mean for business owners and executives? Coaching Champions at Work I saw Brian Kerr (the Irish national football coach) on television not so long ago and it reminded me of a platform I shared with him at a Banking Institute seminar in Dublin. Whilst I was waiting for my turn I listened to Brian and experienced two emotions ? admiration and jealousy. Firstly I admired what Brian had already achieved at under 21 level and the passion with which he expressed his love of the game. Secondly I was jealous at the way in which coaching in the sports world is readily accepted whilst coaching in the business world runs the risk of becoming yet another fad. In sports there is an unconditional acceptance that the coach is key to unlocking potential, in business coaching is seen as merely another name for training, and training as we know is for trainers to conduct, whilst management is on a different plane and status level altogether. In sports it is unusual for coaches not to be involved in training, indeed training is often an outcome of a coaching session. In business, managers at all levels appear keen to divorce themselves from the training function. One Thing You Cant Hide One of the most important of all motivators at work is consideration. Employees report that the best managers they ever had were people who cared about them as people and as friends. These managers took the time to ask them questions about their lives, and to listen patiently while they talked about the dilemmas and problems and situations in their families. The more that the employees felt that the boss liked them and respected them, the more empowered and motivated they felt. Romford Accountants: Accountancy Firm Roles and Responsibilities If you own or operate a business in the UK, especially in Romford, then you know how time consuming it is to not only run your business but to also make sure all of your financial bases are covered. I want to help you understand some of the common roles and responsibilities a Romford based accountant / accountancy firm may face in a given day. Cross Cultural Solutions for International Business Globalisation, the expansion of intercontinental trade, technological advances and the increase in the number of companies dealing on the international stage have brought about a dramatic change in the frequency, context and means by which people from different cultural backgrounds interact. Management - Mary Poppins Style! Mary Poppins describes a style of management which has for too long been hidden in many businesses and organisations.Think about it.She's "Practically perfect in every way" - is that not what we want from a boss? Someone who is almost brilliant at everything - yet with a hint of not being absolutely perfect? Someone we can trust and depend on - yet who is truly human with is and falls down occasionally too?And then there's the cut to the chase with, "Bert, what utter nonsense. Why do you always complicate things that are really quite simple." How often do we, often inadvertently (especially the more senior an executive we are), make things so, so complex. Recently working with a client who already had over 125 books on systems, when all they were doing was selling things to people...And then there's all the fun, like..."Of course, you can say it backwards, which is dociousaliexpilisticfragicalirupus, but that's going a bit too far, don't you think?"...a satisfying ability to have fun and, I think perhaps just a hint of a smile at yourself, Mary, in that..., as Bert says "Indubitably.!" Not forgetting either, that if we look hard enough, with the right viewpoint..."In every job that must be done, there is an element of fun. You find the fun and - SNAP - the job's a game!" Innovation Management ? Diversity Can Make All The Difference Companies are welcoming a diverse range of employees (The Sunday Times, April 10 2005). Doh! Improvements In A Large Public Electric Utility In South America The company decided to develop and implement an improvement program. The main thrust was to propose strategies and alternatives for the implementation of a quality program. Employees - Treat Them the Way They Expect to be Treated When you have to deal with one of your team who's complaining to you, rather than allowing your negative programmes to take over, get your thinking part in gear and try to see the situation the way they see it. You don't necessarily have to agree with them but perhaps you can empathise with their point of view. Tales from the Corporate Frontlines: Workplace Ethics: Reaching the Highest Standard This article relates to the Ethics in the Workplace competency, commonly evaluated in employee surveys. It gives examples of how employees and customers consider ethical behavior and sound values an integral part of your organization. This competency covers a variety of topics like customer treatment, employee professionalism, and expected/acceptable organizational behaviors. At a high level, this competency will investigate the standards by which your employees treat your customers, co-workers, and the organization itself. Business Innovation ? the Value of Work Processes Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. Invoice Factoring for Goverment Vendors Assignment of Claims Act of 1986"....What does this mean for you? Managing Yo-Yo Style Does being managed by others smack more of "Survivor" than Stephen Covey for you? Could there BE any more management styles out there-have you gotten to experience all of them yet? And what kind of manager are you-or should you try to be? The Gift of Gratitude Gratitude might seem like a soft or even an obvious subject to you. Perhaps you would rather read about a leadership lesson or a marketing approach or even a motivational technique. If that is what you are thinking, I urge you to read on. I don't think you will be disappointed. |
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