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Business Management Information
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Taking Care of Middle Manager Bounce Off How many times have the management consultants been 'in' and after leaving, have left little or no trace of their passing? Managing the Human Resource Project We obtain strategic results by aligning HR mission, vision and values. The following overview highlights a macro approach to project management. Seeking a stretch assignment, such as ownership of a major corporate HR initiative, we lead our organization by example. Strategic project management affords an exciting and challenging opportunity to direct our futures and show case our talents. Bar Charts Brought to Life: Index of Interactive Information for HTML and PDF Bar Charts and the Information Challenge Why Training Fails Sometimes when I conduct my workshop on Effective Meetings, one of the participants will ask, "Where's my boss?" Is Your Business Healthy? Most business owners I work with want to grow their businesses. I guess this probably applies to most businesses in general. But growth for the sake of growth alone is not always healthy for a business or its people. Employee Surveys: a Strategic Tool for Positive Change Do you want to measure your workers' level of satisfaction? Or change policies and procedures to make them more effective? Or find out if your supervisors are stuck in out-dated ways of managing? Good Idea! But how do you make sure you are getting reliable information to make sound management decisions? Dont Wait for Tax Time to Look at the Bottom Line A curious thing happens to entrepreneurs in the spring of every year. They wake up one day and realize they had better figure out how much money they made last year so they can pay their taxes. But wait, shouldn't a business owner already KNOW how much money he or she made last year, last quarter, or last month? What to Do When Trust is Low Trust is essential. You can't run a business without it. Customers leave. Risk taking evaporates. You find yourself surrounded by naysayers ? or worse ? yes men and women. No one dares tell the truth. Departments put up barricades creating fortresses inside your castle. Cold Water Comments - What They Are and How to Manage Them! Cold Water Comments - What They Are and How to Manage Them! The ?Better Product? fallacy Another fallacy ingrained in the minds of most marketing managers is the belief that the better product will win the marketing battle. Five Steps to Increase the People Power in Your Business Take some bold steps and help your employees and business partners open up to real change and help them start thinking again to the longer term. Send a message that you are ready to commit to new ways of thinking and that that includes a commitment to the success of your employees in the changing workplace. How to Create a Positive Work Atmosphere Positive versus Negative Workplaces The New Five Truths of Employee Motivation Motivation is a term that is so widely used, yet many managers know little about how it really works. But it doesn't have to be confusing-in fact, it's quite simple. Treat your employees as valuable assets and you will reap the rewards. Here are five truths to pay attention to in motivating your workforce. Don?t Get Down ? Manage Up! "Experience is not what happens to a man; it is what a man does with what happens to him." - Aldous Huxley Behavioral Interview Questions You Can Use Monday Morning If past behavior is the best way to determine future behavior then behavioral interviewing is a requirement for anyone serious about hiring top talent. This skill isn't something that should be taken lightly, but everyone's got to start somewhere. Keep in mind that you're looking for specific examples rather than vague descriptions. A good communicator can dance around the question and sound very convincing if you don't insist that they give specifics. Here are a few questions that I have found to predict the future behavior of some of the most critical personality traits. A Leadership Screw Driver: The 90 Day Improvement Plan I was talking with first-line supervisors in a utility company about how to deal with poor performing employees. Are you NICE or do you CARE? Are you NICE or do you CARE? Most people and most managers want to be nice. After all, it's easier to be nice than to not be nice. But when we talk about being a manager, there is a difference between being nice and being NICE. A NICE manager can be pleasant to be around. They're friendly and helpful and avoid even the most remote semblance to confrontation. How do you spot a NICE Manager? When someone brings them a problem, a NICE manager provides them with a solution. When a report is late because the employee in question and their spouse went to a movie instead of completing the assignment, a NICE manager understands. After all, it's important to balance work and home. When the presentation lacks clarity, or the conclusions aren't supported by the facts, a NICE manager thanks them for their efforts and doesn't dig any deeper. And when the production numbers for the month are down for the 3rd consecutive month, a NICE manager clearly understands the reasons that are causing the problems and knows that they are not the fault of the employees. A NICE manager avoids the controversy and confrontation that goes along with employees who are not quite performing up to par. A NICE manager defends their employees regardless of the situation, because there are always extenuating circumstances. And that's the problem with a NICE manager. They always understand and always relieve the employee of the responsibility. What does it mean to be a NICE manager? N - Nothing I - Inside C - Cares E - Enough Nothing inside cares enough to hold the employee accountable for their own actions. Nothing inside cares enough to tell the employee when they are falling behind or failing. Nothing inside cares enough to be willing to upset the employee even if it is for their own good. Nothing inside cares enough to help the employee achieve everything that they are capable of achieving. Frankly, being a NICE manager doesn't really help the employee, because it leaves them without any accountability, and it does no good for the manager either, as they now have more work to do. Being a NICE manager is a "lose - lose" scenario. As a Manager, it is your responsibility to the company and to your employees to see that peak performance is achieved. You also have a responsibility to your employees to maximize their talents and growth, to see that they are ready for the promotions that may come their way, and to ensure that they learn the skills to achieve and succeed at higher and higher levels. You owe it to your employees to give them honest feedback on their performance so that they can develop their own skills and prepare for their future. And you can do it all in a positive, reinforcing manner. That's the difference between being a nice Manager versus a NICE Manager. Instead of being NICE, I suggest that you CARE. A Manager who CAREs will coach an employee on a problem, not assume the work for him. A Manager who CAREs will communicate with an employee when their work does not meet expectations and coach them until it does. A Manager who CAREs will identify the talents in their people and help cultivate those talents to even greater levels and coach them in areas where they can still develop. What does it mean to CARE? C - Coaching A - Allows R - Real E - Excellence So you have two clear choices. You can be NICE to your employees, or you can CARE. Which will you choose? Management Consultants, Creativity, Innovation Most firms have intelligent, capable, knowledgeable managers who are very good at day-to-day problem solving. So why do they need management consultants? There are occasions when consultants bring in specialist competencies, but if that is not the case then their value only really lies in their outside perspective - their ability to frame break from the "company way" and their ability to come up with and implement good ideas that would not otherwise have been thought of. Innovation Management: The Power of Emotional Attachment Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. The 3rd Plan Missing from your Business If you're like most people, you probably started with wonderful ideas of fulfilling your dreams, to be successful and to take charge of your own destiny.
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