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Business Management Information
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Creativity and Innovation Management ? Competition versus Collaboration There is much confusion as to whether competition or collaboration is most beneficial to creativity and innovation. Though there are negatives to collaboration and it is not easy separating the effects of time pressure and group activity, in general collaboration beats competition. This article will set out some of the arguments. Selective Job Cuts Often Benefits Firm More Than Broad Layoffs Over Long Term It is difficult to pick up a newspaper or listen to a business news broadcast without being greeted with the announcement of another massive corporate layoff or cutback. The economy catches a chill and, as a result, the corporate world catches a profits "cold." Before long the pink slips begin to fly. We have come to accept this as the inevitable employment cycle. Is it any wonder that employees feel so little loyalty toward their employers? Creative People, Innovative People The title implies that some people are and others not. How to Overcome Your Fear of Firing OVERCOMING FEAR OF FIRING "It was obvious that this employee could not relate well to clients. But I could not bring myself to fire him.? and while I wavered, things only got worse for everyone in the department." Having to fire someone is one of the most difficult actions any manager or executive may have to take. It is an action that many manager's find endless excuses to avoid, as did the executive quoted above. Yet, in certain cases it is unavoidable. Firing is a managerial art that many otherwise successful supervisor's neglect to develop. Hiring for Success Hiring someone new to work in your business is one of the most critical decisions a business owner makes, although it is not always given the justice it deserves. If a position is vacant, or additional staff are needed, recruitment decisions are often driven by the pressure to get someone in quickly, rather than waiting for the best person to fill the job. Lack of proper and systematic recruitment process can also result in a high cost to the business. Employee Motivation: It?s More Than A Paycheck Managers often ask, usually with exasperation, "How can I keep my employees motivated? I pay them decently. What else is there?" Build Rapport Fast! - Eight Easy Steps Building rapport is all about creating a relationship, in the moment. And this is vital in business, education, friendships and many other areas of life. We need relationships to help us get the things we want for ourselves in our lives, like money, promotions, success, partners and above all to feel part of society. You see we are social animals, us humans and if we find it challenging to make relationships, then we feel excluded. And that ain't comfortable. So, let's build rapport quickly and easily in the just eight easy steps! Pay Attention Now some will say that you must make continued eye contact, but, you know, some folks find that invasive and threatening. So match what they do, if they look at you, look at them. But whatever you do, ensure that you give an appropriate level of attention to them. In Dale Carnegie's wonderful book, 'How to Win Friends & Influence People', he tells a story of how he sat next to someone at dinner one evening. All night his fellow guest talked; all night Carnegie listened. A few weeks later, he was amazed to hear from a mutual friend how interesting his dinner companion had found him - even though Carnegie said virtually nothing all evening! Value Them ..which leads us to how you relate to them. If someone is talking to you about something, make sure you show you value what they are saying, by asking them at least one additional openquestion about what they are talking to you about. Remember these? The 4 W's of HoW (yea, I know!), What, Where or Who - perhaps not Why, which can be seen as a challenge at the start of a relationship. 4 easy, helpful, interested open question types. Be Like Them By matching physically, you will make a far greater impression. So, if they are standing, stand, leaning forward, lean forward. Ever spoken to a child? What did you do - you crouched down, didn't you. Why? Because you felt more able to communicate. It works well for big people too! Follow Up How often have you discussed something and then it hasn't been followed through afterwards. Promises not kept. And how did that leave your relationship with that person? Not good eh? Following through on what you promise is not just good practice, it is vital if you want to build a strong, trusting relationship. People notice, even when you don't. Also remember to underpromise and overdeliver. Laugh a Lot Laughter is a powerful tool in building relationships - you are sharing the same emotion, in the same moment. Ever seen two people in fits of laughter? How strong was that bond then? Pretty strong, I guess. Ever been there yourself? Yes, you know the feeling. It works, so share the fun and joy of the moment. Hear Them It is not about listening, it's about hearing them. So what's the distinction here? It means being so with the person that you sense other things beneath the words. This is a very powerful tool you can use. Further sensitive questioning then adds into your evidence, which can give you great clues to help build the relationship. Be The Audience Remember that when you are talking, you might be using the same language, but you hear it with different ears, different experiences and altogether a different 'take' on the words. A great coach I know, Elaine Wylie, had a problem with her cell phone one day and heard a serious echo. She heard herself fully before her caller responded. It was very revealing. So hear what you are saying from your audience's 'ears'. Give space - Listen up Have you ever spoken to someone uninterrupted for as long as it took to say all you had to say? Were there spaces where it went quiet? What did you say next? In Nancy Kilne's great book 'Time to Think' she explores great exercises to do just that. The experience is magical. Give your listener space to talk and let them fill the silences. You will have pure rapport and a recognition that you care so much. So that's all there is to it. There maybe a few other things, but get these here somewhere like right and it will create relationships of value for you all over the place - through the rapport you have built in the moment. Daunted? Don't be. Try one or two at a time and see the reaction - play with these ideas. Build your confidence. Enjoy the learning to Build Rapport Fast! Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits Data mining is the art of extracting nuggets of gold from a set of seeminngly meaningless and random data. For the web, this data can be in the form of your server hit log, a database of visitors to your website or customers that have actually purchased from your web site at one time or another. The Seven Essentials of Business Communication There are seven essential elements to successful business communication: OJT - On The Job Training Introduction Plan for Business Success - 6 Reasons to Succession Plan Succession Planning provides many valuable assets to your business. Yet it is easy to do, with a game plan. Here are some reasons why the business leader will find it a useful issue to put some focus on. Setting a Pitiful Example: Twenty-six Warnings to Heed * TO: All Parents [and Employers and Managers] Business Innovation ? Value versus Quality Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. Thoughts on Empowerment People are empowered when they are given the authority and responsibility to make decisions affecting their work with a minimum of interference and second guessing by others. How To Rebuild Trust Here are some quick thoughts on ways to turn things around. Provisioning/User Management System Upgrades: Part II ? Building Awareness And Building Approval Somewhere in the world is a person who wants to see their provisioning/user management systems get a sorely needed upgrade. But they seem to be getting nowhere. Are You Measuring Something Meaningful? Avoiding inert measures that anaesthetise your performance management. Creating Advisory Boards There is no substitute for soliciting the opinions of the executive team, the people who will be most affected by change or its absence. However, often the answers to complicated questions don't lie within those most affected. Frequently the CEO will need to look outside the organization for advice and wisdom. Sometimes this comes for a Board of Directors, a body of individuals that has the duty of influencing a company's direction. Members of this board have a fiduciary responsibility to represent the shareholders by making pivotal decisions. Organize your Office- Seven Solutions 1. Create a filing system with broad categories such as "Insurance" and then break those categories down further into sub-categories (i.e., car, life, medical), alphabetizing them along the way. Devote one file drawer to each category (if possible) and use a different color for each category. Document management : A dream of paperless office What is document management: When we think about "Document Management" we usually see a picture of paperless office. It is not an easy task to make an office paperless due to several existing problems based on Industrial needs. Even it is very much difficult to make a shop paperless using document management. Document management is about to manage the document in such a way so that it can be within our reach whenever needed in the desired form without wasting extra time and space. Since computer is a wonderful device and much useful in document management.
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